FAQs
Find the Answers
There are always a lot of questions when it comes to online fitness. Below are answers to some of the most common questions I’ve received. If you have a question that wasn't answered here, feel free to get in touch with me and ask away.
What kind of workout equipment do I need?
We create workouts based on the equipment you already have and where you plan to train. We create programs that fit your needs, whether you have a home gym, plan to go to a gym, want to train outside, have no equipment, prefer body weight only, etc. We may suggest you purchase items to enhance your experience, but it's not required.
Can you prescribe a specific diet plan and supplements?
Although our nutrition coaches are extremely experienced and certified to give nutritional advice, only physicians and registered dietitians can legally provide medical nutritional therapy plans, detailed diet plans, or supplement prescriptions. But don't worry, we don't need to prescribe specific plans to meet your nutrition and health goals. As a matter of fact, we prefer not to count calories, and cleaning up your diet can often reverse many health issues, although we always recommend communicating with your doctor about any major lifestyle changes. We are definitely qualified to offer educated guidance, advice, and structure for your nutritional needs. Concerning supplements, we can discuss our knowledge and experience with various supplements, but you will need to consult with your physician or a registered dietitian for specific dosage prescriptions.
Do I need to be shape before becoming a member?
Absolutely not! We start right where you are. Please don't wait for some elusive baseline to begin your health and wellness journey. You may never feel perfectly "ready." All you need is a desire to change and the willingness to get started. Don't worry, you got this!
How do payments and refunds work?
Payments are submitted via PayPal. Payments for all services are recurring monthly until canceled. You can cancel at any time via your PayPal account. Once you do, no further charges will occur, but you will have access through the end of the current payment cycle.
We do not accommodate refunds, although your first 4 weeks is 100% risk-free! We understand how intimidating it can be to start a new fitness/nutrition/wellness program, especially one that's online, and we don't want anything to get in your way. If you're not having more energy and confidence after the first 4 weeks of your membership and you just aren't happy with your results, we'll reimburse your first month and cancel your membership. We're here to help you every step of the way, and we really believe you'll have success. The only thing standing between you and the life of your dreams is little 'ol Negative Nancy living in your head. She seems powerful, but she's really just a pushover, so LET'S GO!
Can I suspend my account for vacation or any other reason?
No, we don't allow suspensions. While we understand you may encounter times that are less than ideal for completing your program assignments, we want you to get creative and find solutions to your inevitable challenges. Taking time off for vacation, business trips, family emergencies, etc., often open up the rabbit hole to Neverland and Neversucceed. We are your coaches, and we're here to support you in every way. That includes helping you find ways to continue your journey, even when it feels impossible. We are always compassionate and understand that working out may not feel like a priority when you're caring for a sick relative. However, we believe a good sweat and some time alone can often help your state of mind so you can be a better caretaker. We also know you may want to give yourself permission to overload on Mai Tais and french fries while you're in Hawaii, but again, we know you can still enjoy your trip and keep smokin' your life goals. Remember, this is YOUR life and YOU are worth it. We're not asking you to be perfect. We're just asking you to keep the dream alive and prioritize yourself by living the life you say you want. No more excuses! There's always a workaround.
Policies & Disclaimers
We know the legal stuff can be boring and we certainly don't want to scare you away before you've even started, but unfortunately, we must include the following information so we're all on the same page. It's actually meant to protect us both, so we can move forward with clarity and gusto!
Privacy Policy
We greatly value your privacy. The information collected for every client (or potential client) by FormFit3 and its coaches will be used for evaluation purposes and for the design, implementation, progression, and maintenance of individualized health and fitness programs.
All personal and medical information is confidential and securely maintained. It will not be shared with anyone without prior authorization, except in the case of a medical emergency or to the minimum extent necessary to achieve a safe and effective health and fitness program.
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At times, FormFit3 coaches, or other employees of FormFit3, may record training sessions, take photos during workouts, or use client provided media for promotional purposes. You can easily opt-out by stating your desire in your initial intake documents.
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For site visitors, we do not collect any data (name, IP address, email, etc.), by use of cookies or any other method. If you send us an email, we will respond to the email provided. At that time, we will collect your email; however, you can opt-out of communications by letting us know in an email response or by unsubscribing from any mailings we send using third-party software. We do not share, sell, or otherwise distribute emails, names, or other data to third parties.
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We are in compliance with all privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
General Disclaimer
By entering this website or purchasing or using our social media, blog, emails, programs, services, mobile device app, and/or products, you are agreeing to accept all parts of this disclaimer. Thus, if you do not agree to the disclaimer below, please do not use our website, blog, emails, programs, services, mobile device app, or products.
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We will not be held responsible in any way for the information that you request or receive through or on our website, blog, emails, programs, services, mobile device app, and/or products. In no event will we be liable to any party for any direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on this website, blog, emails, programs, services, mobile device app, and/or products, including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information or any other loss, malady, disease or difficulty, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.
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References or links in this website, blog, emails, programs, services, mobile device app, or products, to any other business or entity’s information, opinions, advice, programs, services, or products, do not constitute our endorsement or recommendation. We are not responsible for the contents of any off-site web pages, companies, or persons linked to or referenced in this site.
Medical Disclaimer
FormFit3 and its coaches strongly recommend that you consult with your physician before beginning any exercise program. You should be in good physical condition and be able to participate in physical exercise. FormFit3 and its coaches are not licensed medical health practitioners or mental health providers, and we are not holding ourselves out to be in any such capacity. Rather, we serve as coaches, mentors, and guides, who seek to help you reach your own health and wellness goals. We represent that we have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.
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You should understand that when participating in any exercise or exercise program, there is the possibility of physical injury. If you engage in this exercise or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge FormFit3 and its coaches from any and all claims or causes of action, known or unknown, arising out of FormFit3 and its coaches.
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The information provided by FormFit3 and its coaches is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice, or delay in seeking it, because of something you have read on this website or FormFit3 blogs, emails, programs, services, mobile device apps, and/or products. Never rely on information on this website, in place of seeking professional medical advice.
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FormFit3 (formfit3.com) or its coaches are not responsible or liable for any advice, course of treatment, diagnosis, or any other information, services or products that you obtain through this site. You are encouraged to consult with your doctor with regard to this information contained on or through this website. After reading articles, watching videos, or reading other content from or related to this website, you are encouraged to review the information carefully with your professional healthcare provider.